Terms of Service

Welcome to Madison Snow Removal (“Company,” “we,” “our,” or “us”). By accessing or using our website https://madisonsnowremoval.com, booking services, or submitting any form, you agree to these Terms and Conditions.

If you do not agree, please do not use our services.

1. Use of Services

Our website and services are provided for residential and commercial snow removal in Wisconsin.

You agree to provide accurate, current, and complete information when requesting a quote, scheduling, or communicating with us.

We reserve the right to refuse service if fraudulent, misleading, or abusive behavior is detected.

2. Pricing & Payment

Pricing is determined based on property size, service frequency, and weather conditions.

All invoices are due as stated on the invoice unless otherwise agreed in writing.

Late payments may incur additional charges.

3. Sharing of Information

Snow removal services are subject to weather conditions and may be delayed for safety or operational reasons.

We will make reasonable efforts to complete services as scheduled, but exact timing cannot be guaranteed.

Emergency or priority services may be subject to additional fees.

4. Cancellations & Refunds

Customers must provide [insert # of hours/days] notice for cancellations to avoid charges.

Refunds, if applicable, will be processed according to the Company’s refund policy.

5. Liability Disclaimer

While we take care in providing services, Madison Snow Removal is not responsible for:

Damage caused by hidden obstacles (e.g., landscaping items, curbs, or loose materials).

Injuries or accidents caused by misuse of cleared areas.

Delays caused by extreme weather, government restrictions, or events outside our control.

6. User Consent for SMS & A2P Messaging

By submitting your phone number on our website or forms:

You consent to receive SMS messages, emails, and phone calls from Madison Snow Removal.

Messages may include service updates, appointment reminders, promotions, and customer support.

Message & data rates may apply. Message frequency varies.

You may opt out at any time by replying STOP or request help by replying HELP.

Consent is not a condition of purchase.

7. Privacy Policy

Please review our Privacy Policy

to understand how we collect, use, and protect your data.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Wisconsin, without regard to conflict of law principles.

10. Changes to Terms

We may update these Terms and Conditions from time to time. Updates will be posted on this page with a new “Last Updated” date. Continued use of our services after changes means you accept the new Terms.

11. Contact Us

For questions regarding these Terms, please contact us:

Madison Snow Removal

Phone: (608) 561-7669

Email: [email protected]

Website: https://madisonsnowremoval.com

Our Service Area: All of Dane County, WI

Madison, Sun Prairie, Fitchburg, Middleton, Waunakee, Verona, Stoughton, Oregon, DeForest, and all surrounding areas

Copyright © 2025 Madison Snow Removal